How can we help?

Check your spam or promotions folder and make sure you typed your email correctly. You can ask the app to send it again. Still nothing after a few minutes? Email us from the same address.

To find your suburb, so Lawn Pulse, local feeds and rankings are about lawns near you. It asks once, rounds the position to about 1 km on your phone, and never stores your address. You can say no and choose your area instead.

Go to You → Edit profile. Lawn Pulse, tips and your local rankings follow the change.

Everyone gets ten votes a day, so every vote counts. They reset at midnight. You also can’t vote for your own entry.

A logged session is 5 points (up to two a day), each star your entry gets is 1, each vote you cast is 1, a competition entry is 10 and a Lawn Clinic answer marked helpful is 10. Whoever tops a table on the last day of the month is that area’s, region’s, country’s or the world’s champion.

Tap … on any post, comment, entry or job and choose Report or Block. Reports are private. Undo a block in You → Notifications & privacy → Blocked accounts.

In the app, go to You → Notifications & privacy → Become a verified pro. Tell us about your business, services and area, and add three to six photos of your own work. We check every application by hand.

Yes. Switch on Private account in You → Notifications & privacy. You approve every follower, and your posts are for approved followers only. Competition entries and leaderboard names stay public.

Choose which ones you get in You → Notifications & privacy, or switch them off in your phone’s settings. Quiet hours (21:00 to 07:00) are on by default.

In the app: You → Notifications & privacy → Delete account and data. It takes effect straight away. Can’t open the app? See the Delete your account page.